Shipping & Return Policy

Shipping, Delivery & Returns Information

General Shipping Use Information

All products are shipped via USPS, you will receive an email with a tracking number when your product ships.

You can also see your order in your Bee Naturals MyAccount page.

We are happy to provide free standard shipping (3-5 business days) on all US Domestic orders. if  product Cart value is $50 or More

International Shipping Terms

USPS Shipping is calculated for you on the checkout page.

The customer is responsible for all extra delivery charges, Duties, Taxes, Customs Fees and any other fees that may be required when importing products into their country. Bee Naturals order totals do not include Duties, Taxes, Fees or VAT, etc. associated with international orders. Contact your local customs office for more information.

We have provided a currency tool for your convenience to check the rates before ordering: Currency Converter Tool

Note On Delayed USPS Shipments

We pack and send out orders daily, but once they leave our facility, we are at the mercy of USPS Shipping. Please check your order’s tracking information to note the progress of your order. If you can’t find your tracking information, please check your spam folder and your Bee Naturals My Account page. The email is generated once a label is created. If you think your order is lost, even on insured packages, we can’t file a claim (or ship a replacement) until it’s been deemed lost or damaged. Check your tracking history, and print it. Then, you must call or go to your local post office with the printout and file a complaint directly with USPS. As of November 3rd, 2021 We at Bee Naturals are aware that holiday shipping times are upon us and that often means that there are delays in when your package will arrive via USPS. To prepare for that we have added Route with 1-click Protect as an option for our customers to add to their orders to insure extra protection and real time shipping updates on their packages. This option is available at checkout for a small additional cost. Customers are automatically enrolled but have the option to opt out if they do not wish to add this feature.

Return Policy

Bee Naturals does not issue refunds unless your product is covered by Route Shipping Protection or the customer insured their package by selecting Priority Mail as their shipping method (Bee Naturals provides free standard shipping on all First Class Mail but customers have the option to upgrade to Priority Mail at their own cost). Store Credit is available in certain situations and is issued at the discretion of Customer Service. Please refer to the chart below for all Return Policies:

 Reason Action
Item arrived broken
Was the item shipped with Route Shipping Protection or Priority Mall?