Privacy Policy

Bee Naturals operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Bee Naturals is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information, depending on how you interact with the Services and as permitted by applicable law:

• Contact details: Name, address, billing address, shipping address, phone number, and email address.
• Financial information: Credit card, debit card, and financial account numbers, payment confirmation, and transaction details.
• Account information: Username, password, security questions, preferences, and settings.
• Transaction information: Items you view, add to cart or wishlist, purchase, return, exchange, or cancel, and your transaction history.
• Communications: Information you include when contacting us, such as customer support inquiries.
• Device information: Information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information: How and when you interact with or navigate the Services.

How We Collect Your Information

We may collect personal information from the following sources:

• Directly from you: When you create an account, visit or use the Services, communicate with us, or provide us with your information.
• Automatically: From your device when you use our services, through the use of cookies and similar technologies.
• From service providers: When we engage them to enable certain technology or when they collect your information on our behalf.
• From partners or third parties.

How We Use Your Information

Depending on how you interact with us, we may use your personal information for the following purposes:

• Provide and improve the Services: Process payments, fulfill orders, remember preferences, manage your account, arrange shipping, facilitate returns, enable reviews, and create personalized shopping experiences.
• Marketing and advertising: Send promotional communications by email, text, or postal mail, and show relevant advertisements based on your activity.
• Security and fraud prevention: Authenticate accounts, provide secure payments, detect fraudulent activity, and protect public safety.
• Communicating with you: Provide customer support, respond to inquiries, and maintain our business relationship.
• Legal reasons: Comply with applicable law, respond to valid legal process, and enforce our terms and policies.

How We Share Your Information

We may disclose your personal information to third parties in the following circumstances:

• With Shopify, vendors, and service providers who perform services on our behalf (IT management, payment processing, data analytics, fulfillment, shipping).
• With business and marketing partners for advertising and personalized marketing services.
• When you direct or consent to disclosure, such as through social media integrations.
• With affiliates or within our corporate group.
• In connection with a business transaction, to comply with legal obligations, or to protect rights and safety.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify and third parties that may be located in other countries. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may provide links to websites or platforms operated by third parties. We are not responsible for the privacy or security of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority. If you believe a child has provided us with personal information, please contact us to request its deletion.

Security and Retention

No security measures are perfect. We take reasonable steps to protect your information, but cannot guarantee absolute security. We recommend using secure channels when communicating sensitive information.

How long we retain your information depends on factors including whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

• Right to Access / Know: Request access to personal information we hold about you.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate information.
• Right of Portability: Receive a copy of your information in a transferable format.
• Right to Opt Out: Opt out of the sale or sharing of your information for targeted advertising.
• Managing Communications: Opt out of promotional emails using the unsubscribe link in our emails.

If you reside in the UK or European Economic Area, you may also have the right to object to processing, restrict processing, and withdraw consent.

We honor the Global Privacy Control signal. When detected, we automatically treat it as a request to opt out for the device and browser used.

To exercise your rights, contact us using the information below. We will not discriminate against you for exercising any of these rights.

International Transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside. For transfers outside the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the Services after any changes constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: queenbee@beenaturals.com
• Address: Bee Naturals Inc., 301 S 3rd Street, PO Box 99, Clarksville, MO 63336, United States
• Phone: (573) 242-3475

For the purpose of applicable data protection laws, we are the data controller of your personal information.