FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to example@domain.com.

Filter by Topic
All
  • All
  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Unfortunately, the term ‘all-natural’ has become nearly meaningless. Rather, we formulate our products with ingredients that are the purest and safest we can source and that have a safe track record for topical (external skin) use.
That’s a BIG question, but for simplicity, yes, we sometimes use ingredients that are compounded in a lab for a host of reasons, one being that it may actually be purer in form than that found in nature. Mind-boggling, isn’t it? Take, for example, oxides. They are found in nature and were used for years to color various things from pottery to cosmetics; however, natural oxides are frequently contaminated with heavy metals, so they are now produced without contaminants in the lab for purity. We also use hyaluronic acid in some of our formulas, which has great, hydrating skin benefits, but we use synthesized hyaluronic for purity and ethical reasons. As for nasty chemicals, no. We also avoid using non-renewable petrochemicals, such as mineral oil, etc. We formulate to offer you the best that science and nature have to offer.
Bee Naturals does not have USDA Organic Certification. We do use many organic ingredients, especially oils that are known to have a high pesticide residue, such as sunflower oil. Still, the cost for our finished products would be much higher if we sought organic certification, so we’re cautious about what we source and are committed to keeping our prices affordable.
Yes, Bee Naturals is committed to animal welfare and safety and never uses ingredients from sources that don’t demonstrate their commitment to animal welfare. We’re Leaping Bunny certified.
These two closely related ingredients are considered GRAS (generally regarded as safe) for food use by the FDA. You likely consume more in a day from your food and beverages than you’d absorb topically in a month. These ingredients inhibit the growth of mold and fungus and help preservatives do a better job in protecting finished products from nasty bugs.
Absolutely! If a product contains water, it must contain a preservative to prevent the rapid proliferation of bacteria, mold, and fungi. Think of your favorite skin cream or lotion as being similar to a batch of pudding. Both contain many of the similar ingredients that are ‘food’ for nasty organisms. You wouldn’t leave that batch of pudding on your kitchen counter for a week and then decide to eat it, would you? Even under sterile manufacturing conditions, all will grow organisms that can cause serious, potentially fatal illness. Products that don’t contain water, in general, are much less likely to support bacterial growth and are sometimes referred to as ‘self-preserving’. As long as the water is not introduced into these anhydrous or water-free products, technically, preservatives are not required. We use natural rosemary oil extract in these products to help deter rancidity or oxidation of the oils. We primarily use paraben-free preservatives, such as phenoxyethanol in our water-containing products. See our Blogspot about preservatives, here: https://www.beenaturals.com/preservatives-natural-skin-care/
Yes, we do offer international shipping. Please note that Bee Naturals is not liable for the recovery of undelivered or lost international orders unless the purchaser opts to insure their order. We have no control over international orders once they leave the U.S. Postal system.
Unable to find satisfactory answers ? Contact Support