Question 1

Does Bee Naturals ship to international addresses (outside the US)?

Accepted Answer

Yes, we do offer international shipping. Please note that Bee Naturals is not liable for recovery of undelivered or lost international orders unless purchaser opts to insure their order. We have no control over international orders once they leave the U.S. Postal system.

Question 2

I purchased some skincare for my son to use for acne and we did not open them. I found out from his allergist and doctor that he is allergic to some of the ingredients. I was wondering what your return policy is? I already deleted my email with proof of purchase.

Accepted Answer

We can return any* unopened or gently used product with in 30 days of purchase provided we are contacted first prior to returning it. Once reported, we will provide you with an authorization number as well as shipping instructions for your return product.
You may also check this information in our Shipping and Returns Policy page

Question 3

If I purchase something online (Amazon or Bee Naturals.com) can I return it to a store if I’m unsatisfied with it?

Accepted Answer

Although we stand by our products 100%, our goal is to make sure customers are happy with their purchase. This is the reason why we encourage customers to contact us should any issue arise.
Generally, we can return any* unopened or gently used product with in 30 days of purchase provided that we are contacted first. We usually provide an authorization number and instructions on how you can return the product.
You may check our Return Policy for more information

Question 4

Does Bee Naturals ship to international addresses (outside the US)?

Accepted Answer

Yes, we do offer international shipping. Please note that Bee Naturals is not liable for recovery of undelivered or lost international orders unless purchaser opts to insure their order. We have no control over international orders once they leave the U.S. Postal system.

Question 5

I purchased some skincare for my son to use for acne and we did not open them. I found out from his allergist and doctor that he is allergic to some of the ingredients. I was wondering what your return policy is? I already deleted my email with proof of purchase.

Accepted Answer

We can return any* unopened or gently used product with in 30 days of purchase provided we are contacted first prior to returning it. Once reported, we will provide you with an authorization number as well as shipping instructions for your return product.
You may also check this information in our Shipping and Returns Policy page

Question 6

If I purchase something online (Amazon or Bee Naturals.com) can I return it to a store if I’m unsatisfied with it?

Accepted Answer

Although we stand by our products 100%, our goal is to make sure customers are happy with their purchase. This is the reason why we encourage customers to contact us should any issue arise.
Generally, we can return any* unopened or gently used product with in 30 days of purchase provided that we are contacted first. We usually provide an authorization number and instructions on how you can return the product.
You may check our Return Policy for more information

FAQS

Questions & Answers

Shipping and Returns

Does Bee Naturals ship to international addresses (outside the US)?

I purchased some skincare for my son to use for acne and we did not open them. I found out from his allergist and doctor that he is allergic to some of the ingredients. I was wondering what your return policy is? I already deleted my email with proof of purchase.

If I purchase something online (Amazon or Bee Naturals.com) can I return it to a store if I’m unsatisfied with it?

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