Questions & Answers

Part of our mission in Bee Naturals is to educate our customers about the natural products we sell, the ingredients we use, and the purpose they serve.

We love this new feature because it connects us with our customer directly. On every product we sell is the Product Questions feature that allows you the consumer to ask questions directly. Whether it’s after you purchased from Bee Naturals or before you buy our customer experience is important to us.

Once you submit your question in “Product Questions” box, and it is answered by us, we then post it to the product page for display. This way all can share in the information experience. You will notice its next-door neighbor is “What People Say” and that is a review. We appreciate any feedback you may have about our product experience. We look forward to this new feature and the interaction it brings.

For information on general use of our products, please see Product Use Guidelines and General Disclaimer 

What are the main ingredients in your products and why do they promote healthy skin?

  • Unbleached Beeswax contains honey, a natural moisturizer ( or “humectant”), trace minerals, propolis (a natural antiseptic), and provides a superior, natural protective barrier. It bonds with surface skin cells, but does not clog pores.
  • Olive Oil is rich in squalene, a skin conditioner. It’s also a good moisturizer because it attracts moisture to the skin, and a rich emollient, well-absorbed by skin.
  • Coconut Oil is an extra-lubricating emollient readily absorbed by the skin.
  • Refined, Non-toxic Castorbean Oil, a rich emollient and humectant oil, conditions skin and hair.
  • Vitamin E (also called d-alpha or tocopheryl acetate) is a natural antioxidant which soothes and heals, and aids in the formation of skin cells. It also prevents rancidity of oils to help maintain freshness.
  • Wheat Germ Oil is rich in Vitamin E and other vitamins such as Provitamin A, Vitamin F and lecithin, and it promotes healthy skin.
  • Essential Herbal Oils – In particular, Lavender and Rosemary act as mild antiseptics, soothing and stimulating the skin. They also provide a pleasant non-synthetic fragrance.

How long will a Bee Naturals™ product last?

  • None of our products contain preservatives, since they can be harmful to skin. So once opened, please use the products within 6 months to ensure freshness.

How do I get the Skin Creme Bar out of the container?

  • Make sure the bar is a cool room-temperature. Remove the lid, then twist and pop the bar out of the container. You can also “slap” it face down on a firm surface to remove the bar.

Is there a Bee Naturals store I can visit?

Do you sell Bee Naturals™ products wholesale?

What’s the SPF in Tinted Facial Primer 25% Zinc Oxide?

This is a cosmetic product that contains zinc oxide and it is not an FDA OTC product with a lab tested SPF rating, therefore we cannot list that on the label. To assist you, I can tell you that a 25% level of zinc oxide is thought to provide sun protection approximately equivalent to an SPF rating of 25-30.  Here are several articles you can read to make your own best personal decision about sunscreen and protection.  As you will be able to tell after reading these articles, SPF rating is complicated by a number of factors and there are no simple answers to this excellent question.

Are Bee Naturals products all-natural?

Unfortunately, the term ‘all-natural’ has become nearly meaningless.. Rather, we formulate our products with ingredients that are the purest and safest we can source and that have a safe track record for topical (external skin) use.

Do Bee Naturals products contain chemicals?

That’s a BIG question, but for simplicity, yes, we sometimes use ingredients that are compounded in a lab for a host of reasons, one being that it may actually be purer in form that that found in nature.  Mind boggling, isn’t it? Take for example, oxides. They are found in nature and were used for years to color various things from pottery to cosmetics, however, natural oxides are frequently contaminated with heavy metals, so are now produced without contaminants in the lab for purity. We also use hyaluronic acid in some of our formulas, which has great, hydrating skin benefits, but we use synthesized hyaluronic for purity as well as ethical reasons. As for nasty chemicals, no. We also avoid the use of non-renewable petro-chemicals, such as mineral oil, etc.

We formulate to offer you the best that science and nature have to offer.

Are Bee Naturals products organic?

Bee Naturals does not have USDA Organic Certification.  We do use many organic ingredients, especially oils that are known to have a high pesticide residue, such as sunflower oil, but the cost for our finished products would be much higher if we sought organic certification, so we’re cautious about what we source and are committed to keeping our prices affordable.

Are Bee Naturals products cruelty-free

Yes, Bee Naturals is committed to animal welfare and safety and never uses ingredients from sources that don’t demonstrate their commitment to animal welfare. We’re Leaping Bunny certified.

Are Bee Naturals products vegan?

No, we use beeswax in many of our products, which is not considered vegan because beeswax is produced by bees.

Are Bee Naturals products gluten-free?

Our products are gluten-free, but not certified as such.  Again, another big expense that would drive up the cost of our products to a level we consider unacceptable.

I see that Bee Naturals uses potassium sorbate/sorbic acid in some of their products.  Why?

These two closely related ingredients are considered GRAS (generally regarded as safe) for food use by the FDA.  You likely consume more in a day from your food and beverages than you’d absorb topically in a month. These ingredients inhibit the growth of mold and fungus and help preservatives do a better job in protecting finished products from nasty bugs.

I see that Bee Naturals uses EcoCert sodium benzoate in some of their products, isn’t this a potentially harmful ingredient?  I’ve heard it can turn into benzene.

Much like potassium sorbate/sorbic acid, sodium benzoate is, at very low levels, very effective at inhibiting the growth of mold and fungus.  It too is considered GRAS and is used at low levels in the food industry. It also occurs naturally in many of the foods we eat. The only way sodium benzoate can turn into benzene is if it is exposed to strong acids, which is why we never used it in an acidic formulation.  See interesting articles below.

https://pubchem.ncbi.nlm.nih.gov/compound/benzoic_acid

http://blogs.sciencemag.org/pipeline/archives/2017/07/24/sodium-benzoate-nonsense

Do Bee Naturals products contain preservatives? If so, why?

Absolutely!  If a product contains water, it must contain a preservative to prevent the rapid proliferation of bacteria, mold and fungi.  Think of your favorite skin cream or lotion as being similar to a batch of pudding. Both contain many of the similar ingredients that are ‘food’ for nasty organisms.  You wouldn’t leave that batch of pudding on your kitchen counter for a week and then decide to eat it, would you? Even under sterile manufacturing conditions, all will grow organisms that can call serious, potentially fatal illness.

Products that don’t contain water, in general, are much less likely to support bacterial growth and are sometimes referred to a ‘self-preserving’.  As long as water is not introduced into these anhydrous or water-free products, technically, preservatives are not required. We use natural rosemary oil extract in these products to help deter rancidity, or oxidation of the oils.  We primarily use paraben-free preservatives, such as phenoxyethanol in our water containing products.

See our blogspot about preservatives, here: https://www.beenaturals.com/preservatives-natural-skin-care/

Can I use my website Bee Rewards points at your retail store?

At this time we are unable to transfer Bee Rewards points from our website for use in one of our two retail stores.

Can I use my retail store gift card on the Bee Naturals website?

At this time, we are unable to redeem retail gift cards on our website, however, electronic gift certificates for website use are available for purchase on our website.

I had a ‘reaction’ to one of your products. How is that possible with ‘naturally’ formulated products.

Humans can react to nearly anything in our environment, including many foods. The word reaction is vague and general.  It’s the type of response or reaction that helps narrow down a more specific cause.  Did you know that fragrance, synthetic or natural is a primary cause of sensitivity? Think about pollen and pet dander, for example. They’re ‘natural’ in that they’re not synthetically manufactured, but very detrimental to those individuals who are sensitive to them.

Can I use your Insect Repellent on my toddler?

Although this is a pesticide-free product, (no DEET or pyrethrins), we recommend you consult with your child’s pediatrician for their approval.  Young children can be particularly sensitive to essential oils, especially if they have asthma, allergies or other respiratory conditions.

Does your Insect Repellent keep bees and other stinging insects away?

No, it is formulated to deter gnats and mosquitos.

I’ve noticed that there is a BB, or Best By date on your products.  Should I discard my favorite items if they’re past the BB date?

So glad you asked!  There’s a lot of confusion surrounding Expiration Dates and Best By dates.  For simplicity, expiration dates are generally best related to products that will a) spoil after the date passes (such as fresh food) or b) a drug that has active ingredients, whether prescription or OTC (over the counter) that will possibly lose its potency after a period of time.

Best By dates, on the other hand simply give a general indication of overall product performance expectations and, as in the case with lotions and/or creams, viscosity or thickness can decrease over time.  Just because a best by date has passed does not mean your product is no longer safe or fresh.  It’s just a suggestion, but do keep in mind that preservatives will deteriorate over time, so we don’t recommend that you keep products, especially those containing water lying around in your cabinet for years prior to use.

Does Bee Naturals ship to international addresses (outside the US)?

Yes, we do offer international shipping. Please note that Bee Naturals is not liable for recovery of undelivered or lost international orders unless purchaser opts to insure their order.  We have no control over international orders once they leave the U.S. Postal system.

Ingredients

  • Unbleached Beeswax contains honey, a natural moisturizer ( or “humectant”), trace minerals, propolis (a natural antiseptic), and provides a superior, natural protective barrier. It bonds with surface skin cells, but does not clog pores.
  • Olive Oil is rich in squalene, a skin conditioner. It’s also a good moisturizer because it attracts moisture to the skin, and a rich emollient, well-absorbed by skin.
  • Coconut Oil is an extra-lubricating emollient readily absorbed by the skin.
  • Refined, Non-toxic Castorbean Oil, a rich emollient and humectant oil, conditions skin and hair.
  • Vitamin E (also called d-alpha or tocopheryl acetate) is a natural antioxidant which soothes and heals, and aids in the formation of skin cells. It also prevents rancidity of oils to help maintain freshness.
  • Wheat Germ Oil is rich in Vitamin E and other vitamins such as Provitamin A, Vitamin F and lecithin, and it promotes healthy skin.
  • Essential Herbal Oils – In particular, Lavender and Rosemary act as mild antiseptics, soothing and stimulating the skin. They also provide a pleasant non-synthetic fragrance.
Category: Ingredients

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